David Bernstein has a broad range of business experience that includes owning and operating an industrial machinery manufacturing company, founding a bicycle industry sales & marketing firm, consulting in industrial engineering, training and leading teams in customer service and sales, and process improvement. A Lean blackbelt, he believes strongly in the implementation of proven processes based upon scientific and psychological research, particularly in human behavior, persuasion, and performance.

He has given keynote presentations on four continents (to groups as small as 5 and as large as more than 500), regularly instructs at industry institutes in the areas of sales, customer service, technology, personal & leadership development, and process improvement, and is a frequent presenter at conventions, trade shows, and workshops. He is equally comfortable with 60-minute talks, extended keynote addresses, half-, full-, and multi-day seminars and workshops, and loves to provide customized content tailored for your specific group!