Category: <span>News</span>

No More Seats Remain for Empowered Customer Care!

As of this morning, there are no more seats remaining for our December seminar, Empowered Customer Care. We want to thank all of our customers and clients, new and old, for their support of our very first independent educational seminar. We can’t wait for December! The waiting list is also closed. However, for those of […]
Read Now

New Seminar: Empowered Customer Care

We are pleased to announce the first of our educational seminars, Empowered Customer Care! This all-new, interactive, and impactful 1½-day seminar on customer service will be presented in person on December 8-9, 2022, in Salt Lake City, Utah. Empowered Customer Care teaches the strategies and systems that have been proven to boost customer satisfaction and […]
Read Now

Solutions Coach Added to Propeller’s Offerings

Santa Fe, New Mexico – Propeller Solutions Group is proud to announce the newest division of our firm, Propeller Solutions Coach. This new division of our company will help improve businesses across all industry sectors through coaching, training, mentorship, and keynote speaking in these key areas: sales, customer service and retention, leadership, process improvement, human […]
Read Now

Efficient, Thorough Customer Education

The October edition of American Laundry News’ Panel of Experts has been released, and our own David Bernstein weighs in on the topic of educating laundry customers on cleanliness and best practices. Read his and the other Experts’ comments on the American Laundry News web site, or see below for David’s contribution. Providing education during a […]
Read Now

Propeller Solutions Group Announces Virtual Laundry Consulting

PARK CITY, UTAH, August 20, 2020 –– Propeller Solutions Group announced today that the consulting firm will begin offering virtual consulting to its current and future clients as a means of reducing client expenses and accommodating concerns related to the COVID-19 pandemic. “When it comes to consulting, clients are always interested in getting the most […]
Read Now

Employee Motivation and Celebration

The August edition of American Laundry News’ Panel of Experts has been released, and our own David Bernstein weighs in on the topic of how to motivate laundry employees and celebrate their successes. Read his and the other Experts’ comments on the American Laundry News web site, or see below for David’s contribution. Several months ago, […]
Read Now

Permanent Laundry Changes Due to COVID-19

The July edition of American Laundry News’ Panel of Experts has been released, and our own David Bernstein weighs in on the topic of the permanent changes in processes and best practices we are likely to see in laundries as a result of COVID-19. Read his and the other Experts’ comments on the American Laundry News […]
Read Now

Big Leaps Ahead in Laundry Automation

Writing in the Spring 2020 edition of Fresh Magazine, the journal of the Association for Linen Management (ALM), writer Susanna Daniel interviewed David Bernstein on the topic of the future of automation and robotics in the laundry industry. You may read the article below or see the original here. DAVID BERNSTEIN HAS BEEN VISITING laundries since the 1970s, a […]
Read Now